Welcome to Win your travel, operated by TRAVEL MEDIA LTD. Our priority is safeguarding your privacy. For any queries regarding our privacy practices, reach out to us at contact@winyourtravel.com.

The purpose of this policy is to clarify how we handle your personal information gathered through our website. By utilizing our service, you implicitly agree to abide by this policy. It’s essential to note that this policy solely pertains to the data you furnish us. For any information provided to third-party services like payment processors or other websites, kindly refer to their respective privacy policies.

Flexibility is key; therefore, this policy might undergo revisions periodically. We encourage you to revisit this page regularly to stay informed. Your continued use of our service implies acceptance of any updated policies.

What sort of information do we gather? We collect various data:

Information directly provided by you, including personal details, transaction specifics, and any correspondence.
Automated data regarding your interaction with our service, such as IP addresses, device information, and browsing activity.
Limited billing information may be shared by our payment provider for verification purposes.
Why do we collect this data?

Facilitating contractual obligations, such as order processing and payment handling.
Enhancing our service by analyzing usage patterns and detecting fraudulent activities.
With your consent, sending newsletters or promotional materials.
When you refer a friend, we may use their email address to send referral messages.
How long do we retain your data? Typically, we keep it for 12 months or until your account closure. However, for legal or regulatory reasons, we might retain some information for up to six years, or as necessary to handle disputes or prevent fraud.

Who has access to your data?

Third-party service providers assisting with delivery, website hosting, payment processing, and analytics.
Law enforcement agencies, insurers, and legal advisors when required.
In the event of a business sale or merger, relevant information may be shared with potential buyers.
Do we transfer your data outside the EU? Your data is primarily stored within the EU. However, certain certified companies in the US under the EU-US Privacy Shield Framework may receive your information.

Concerning cookies: We use cookies and similar technologies to enhance website functionality. You can adjust your browser settings to manage cookies, but note that this may affect site performance.

Your rights: Subject to legal requirements, you have various rights regarding your personal information, including access, rectification, deletion, and objection.

Got concerns? Reach out to us via contact@winyourtravel.com. If unresolved, you have the right to lodge a complaint with the Information Commissioner’s Office.

For further details, please visit our website or contact us directly.

Effective Date: April 1st, 2024.